Terms of service
These terms apply when you order a memory film from Niviz. By sending us photos to make a film, you agree to them. Please also read our privacy policy, refund policy and photo consent page, which form part of these terms.
1. Who we are
Niviz is operated by Maoz Chonowitz, Kibbutz Ma'ayan Baruch, Upper Galilee 1222000, Israel. To make a film, use the Niviz chat on WhatsApp at +972 55 263 6039. For questions, problems, refunds or privacy requests, message the founder directly on WhatsApp at +972 52 379 1694, or email maozch@gmail.com.
2. What Niviz does
You send us photos on WhatsApp and tell us what they are about. We make a short film from them. We use every photo you send, in the order you sent it. We add motion, colour grading, transitions, music made for the film and short captions that describe what the photos show. We never create people, places or scenes, never change faces, and never add or remove anything inside a photo; we may crop a photo to the vertical frame or place it on a soft background. The music is generated with AI for your film and the captions are written with AI. Names, places and dates appear only if you wrote them to us.
3. Ordering
- You must be at least 18 to order.
- We use photos sent as pictures in WhatsApp. Videos and files sent as documents are not used.
- One film can include up to 150 photos.
- Most previews arrive within a few minutes; films with many photos take longer. Times are estimates, not a promise.
- We may decline an order, for example if the photos break section 5 or if we cannot make a film from them. If we decline after you have paid, we refund you in full.
4. Your photos and your rights
Your photos stay yours. You give us a limited permission to copy and process them only as needed to make your film and show you the preview, and to share them with the providers listed in our privacy policy for that purpose. We keep no copy of your photos: the working copies are deleted when your film has been made. This permission ends then, or earlier if you ask us to stop.
You confirm that you took the photos or have the right to use them, and that you have the agreement needed from the people shown in them, as set out on our photo consent page. You are responsible for the photos and text you send.
5. Photos we will not use
Do not send photos that are illegal, sexual or intimate, that show a child in a sexual or harmful way, that you have no right to share, or that are meant to harass, threaten or embarrass someone. We may refuse or stop an order that includes such photos, delete them, and report them where the law requires.
6. Captions
Captions are short descriptions of what can be seen in your photos, plus any names, places and dates you gave us. We take care to keep them accurate and kind, but a caption can still misread a photo. Check your preview and tell us in the chat if a caption is wrong. If a caption in a film you paid for is wrong, our refund policy explains how we fix it.
7. Preview, price and payment
- You first receive a preview of your film with a watermark. The preview is for you to decide; please do not publish it.
- The price depends on how many photos you send. We use the smallest tier that fits: Mini, up to 15 photos, $7.99; Classic, up to 50 photos, $14.99; Plus, up to 100 photos, $24.99; Premium, up to 150 photos, $29.99. Prices are in US dollars and are final: nothing is added at checkout.
- You pay by PayPal, after you have watched the preview. When payment is confirmed we send you the clean film without the watermark.
- If you do not pay, you owe nothing. We keep no copy of your photos, and we delete the preview as described in our privacy policy.
8. Promo codes
A promo code makes one film free (the clean film, with no payment). Each code works for a limited number of people and once per WhatsApp number, has no cash value, cannot be exchanged, and can end when its places are used up or when we stop it. A free film is otherwise covered by these terms like a paid one.
9. Your free change
Each film includes one free change before you pay, chosen with the buttons under your preview: new music, a new title, removing up to 3 photos, removing all captions, or rewriting one caption. Everything else in the film stays the same. Further changes are at our discretion. Adding new photos makes a new film, which may be a higher tier.
10. Delivery
We deliver your film on WhatsApp or by a download link. Each film link works for 7 days, and you can ask in the chat for a new link while we keep your film: 30 days after you pay. After that we delete the film and do not keep a copy, so please save it.
11. Using your film
You may keep your film and share it with family and friends, including on social media, for personal purposes. The music was made with AI for films of this kind and may be used only as part of your film. If you want to use the film for a business, for example in advertising, please ask us first.
12. Your right to cancel
Each film is made specially for you from your own photos, and you watch the complete film as a preview before you decide to pay. For that reason, as far as the law allows, the right to cancel a distance purchase after the clean film has been delivered does not apply to it. If the law where you live gives you a right to cancel that cannot be excluded, you keep it. Our refund policy explains when we refund you.
13. Showing films on our website
We show a customer's film on our website only if they reply YES when we ask, and we take it down if they reply REMOVE. See our privacy policy.
14. Our responsibility
We make each film with care, but we cannot promise the service will always be available or free of errors. If a delivered film has a technical fault, tell us and we will fix it or refund you, as described in our refund policy. As far as the law allows, our total liability for any order is limited to the amount you paid for it, and we are not liable for indirect losses. Nothing in these terms limits rights you have under consumer protection law that cannot be limited.
15. Changes and ending the service
We may change these terms. The version in force when you placed your order applies to that order. We may stop offering the service; if we do, we will finish or refund paid orders.
16. Governing law
These terms are governed by the laws of the State of Israel. Disputes go to the courts of Tel Aviv, Israel, unless the consumer law of the place where you live gives you the right to bring a claim there.
17. Contact
Maoz Chonowitz, trading as Niviz, Kibbutz Ma'ayan Baruch, Upper Galilee 1222000, Israel. Email maozch@gmail.com. WhatsApp for questions and problems: +972 52 379 1694. WhatsApp to make a film: +972 55 263 6039.